Papagayo Estates Management is our new property management platform designed to offer specialized services tailored to the needs of both condominium associations and individual homeowners located in select neighborhoods on the peninsula.

Our current focus and specialization is Bahías and The Enclaves at Nacascolo Bay.

Every element of Antoine Predock’s vision will be meticulously maintained in a condition and a quality level no less than that which existed when the project was initially completed (ordinary wear and tear excepted), as required by the governing documents.

The 2024 Condominium Fee is $2,112 monthly. It pays for the operation of the Condominium and the maintenance, repair and replacement of the Condominium Common Area. Common Expenses are allocated to each owner on an equal 1/13 basis.

Common Areas include the access road, entry gate, green space, and infrastructure servicing the thirteen individual Condominium Lots.

Private Areas consist of the individual subdivided condominium lots and the improvements thereon. Each owner is responsible for the maintenance of his/her private area.

While maintenance costs for each Private Area will vary based on lot size, topography and improvements, a preliminary budget is presented below for planning purposes.

Exterior Maintenance ~$3,600 monthly (plus applicable taxes)
Interior Maintenance ~$2,300 monthly (plus applicable taxes)

Included:

• Preventative and scheduled maintenance ⁽¹⁾
• Housekeeping ⁽²⁾
• Landscape maintenance
• Pool maintenance 
• Exterior cleaning 
• Pest control

Property management fees are additional and billed separately.

Notes
1. Per product warranties. Includes all building envelope elements, distribution systems, architectural finishes, and FF&E. Elevator maintenance extra where applicable.
2. Weekly full housekeeping service.

We have a flat fee of $1,500 monthly plus VAT, which covers the management of your entire Private Area (i.e., interior + exterior).

Included:

• Dedicated Director of Residences
• Residential concierge
• Scheduled inspections
• Management and supervision of all repairs and maintenance 
• Punch list coordination
• Warranty management
• Moisture management
• Monthly reporting
• 24/7 emergency response

Unscheduled maintenance and repairs are invoiced at an hourly rate of $35. Billing is in 30-minute increments after the first hour. Materials and third-party service providers are passed through at cost.

Lifestyle Services

• Butler service
• Private chef
• Catering services
• Grocery shopping
• Security services
• Babysitting services
• Personal trainer
• Private transportation

Housekeeping

Full Service

• Complete replacement of linen and soiled terry
• Replenish bathroom amenities
• Make beds and change linen
• Empty trash
• Clean bathrooms
• Load and start the dishwasher
• Clean kitchen area counter, floor and sink, oven, refrigerator, and microwave
• Vacuum rugs
• Dust furniture
• Water interior plants
• Clean balcony, terraces, and furniture
• Interior window cleaning
• General tidiness

Deep Clean 

Full Service+

• Deep clean showers and baths
• Remove hard water stains from all surfaces
• Dust ceiling fans
• Launder soft goods, including throws, cushions, duvets, and pillows
• Clean chaise lounge cushion covers
• Clean inside cabinets and behind furniture and appliances
• Shampoo area rugs

Refresh Service

(Available after Full Service) 

• Remake beds with existing linen
• Replacement of soiled terry
• Empty trash
• Dry bathroom
• Load and start the dishwasher
• Vacuum/sweep
• General tidiness

Vacant Property Service

• Ventilate the residence
• Run taps and flush toilets
• Clean bathrooms
• Wipe down/dust all surfaces
• Vacuum/sweep
• Water interior plants
• Visual walk-through inspection
• Report with a cost estimate for any necessary repairs and maintenance

Marble Polishing

• Includes floors and countertops

Maintenance & Repairs

Labor

• Labor for all unscheduled maintenance invoiced @ $35.00 per hour with a one-hour minimum and 30-minute billing increments

Parts & Materials

• Parts and materials are charged separately at cost + 10%

The short answer is everything the Member Services team currently provides, plus property management. Our premium concierge service offers ultimate convenience, enhancing your overall ‘home away’ experience through integrated club + property management support. A single point of contact facilitates a seamless process across all touchpoints. 

Club

• Travel assistance and logistics
• Airport fast track
• Guest registration
• Tours and activities
• Event planning
• Restaurant reservations 
• Spa appointments
• Medical assistance
• Offsite planning

Property Management 

• Maintenance requests
• Customized housekeeping services
• Laundry and dry cleaning
• Pre-arrival shopping
• Private chef and catering
• Vehicle management
• Invoicing and payment inquiries

Your monthly report will be tailored to include the information you find most useful.  A typical suite of reports might include:

Income and Expense Reports
Budget vs. Actual Variance Report
Owner Statement
Operating Statement
General Ledger Report
Reserve Fund Report
Property Inspection Report
Work Order Report
Maintenance Schedule
Asset Maintenance History

The contract term is two (2) years.

The agreement may be terminated with a notice period of 90 days.

The Maintenance Services Agreement will be executed during the Closing process.

Given the timing of construction, FF&E installation, and the pre-opening phase, the booking window will likely open in July for reservations during the 2024-25 Festive Season. A soft opening is anticipated next November.

Please direct all property management questions to:

Tomas Laura
tomas.laura@ppgy.net
Vice President, Hospitality
Ecodesarrollo Papagayo, LTDA